Best practices > confirming a new family on your waitlist via internal email
Want to get the most out of Vacancy.care?
More benefits with less work...? Follow these best practice guidelines.
There are multiple ways to add a family to your service waitlist. One way is to manually add a family at their request, then follow-up by sending a confirmation email so they know they've been added. A benefit of sending this confirmation internally through Vacancy.care is that a record is then saved within the family's profile, easily accessed at any point in the future.
Vacancy.care offers a selection of saved templates - including a waitlist confirmation template - to simplify this process. While the templates are editable, the main outline is included for easy use.
Accessed via the Families page > search for and select the parent to open their profile pop-up > choose the envelope icon to email them > choose the relevant template from the email template drop-down box.
