Onboarding videos

Quick guide to get the maximum from our CRM

How to Update Pricing and Daily Rate

Updating pricing/daily rate Vacancy Care CRM portal allows you to modify or make changes in every detail of your center. One of the common things we modify in the CRM is the pricing and daily rate. To update the pricing or daily rate, follow thes...

Adding a Group on VacancyCare CRM

Adding a group If you wanted to make changes with your age groups, you can easily do this on the VacancyCare CRM+. To add or make changes in the age group, follow the instructions in this video.

Adding a Program

Adding a program VacancyCare CRM provides a way to add more programs to your centre. You can add a new one or make changes to the current programs you have.  To add a new program or edit the current one, follow the instructions in this video

How to Create an Email Campaign

Creating an email campaign Sending an email campaign is the fastest and easiest way to send bulk email to parents wether it is for enquiry, tour bookings, or all other updates that you want to forward to the parents. To create an email campaign, f...

Setting up your Auto Response Email

Setting up auto response email An autoresponder allows you to send email messages automatically to parents who is interested in your center. When a parent visit the Vacancy.Care website and they are interested with your center, an inquiry will be ...

Setting Up Tour Availability Schedule

Setting up tour availability schedule   Providing a tour availability schedule on your profile allows the parents an option to choose a schedule depending on their availability that won't be conflicted with your availability. It benefits you and t...

Service Settings

The Service Settings Service Settings is a page in the Vacancy.Care CRM where you can access the provider details, programs, rooms, groups, and lead subsurbs. The Provider details section is a page where you can enter all your centre's details. Yo...

The Waitlist

The Waitlist The waitlist is a page where you can manage the families interested in your center even if you are already at your maximum number of children.  The waitlist is basically a list of interested families who get the next spot as it become...

Targeting: Suburb Modification

You can target parent leads from specific suburbs close to your centre.  To pick and choose the suburbs where you want your parent leads to come from, follow these steps: 1. Click on the horizontal bar menu at the top left corner. 2. Select Servic...