Your Vacancy.care

Streamlining the offer-and-acceptance process Once a family is ready to proceed with care...   The entire offer and acceptance process can be conducted via Vacancy.care. Effortlessly. No paperwork required.  Once you’ve decided on the right family...

Vacancy.care offers flow The entire offer and acceptance process can be automated via Vacancy.care . There is an in-built flow that guides you through the entire process, effortlessly. No paperwork required. To understand the process, see Streaml...

The Waitlist. The Occupancy CRM waitlist provides automated assistance that will... Save you valuable time and effort. Allow families to regularly update their interest in your service - in real-time. Ensure you’re only chasing families that are s...

Best practices > gather feedback after a tour of your service  Want to get the most out of Vacancy.care? More benefits with less work...? Follow these best practice guidelines.   Getting f eedback from families who've recently toured your service ...

Best practices > collect regular feedback from enrolled families with satisfaction surveys  Want to get the most out of Occupancy Vacancy.care? More benefits with less work...? Follow these best practice guidelines.   Requesting f eedback from you...

Vacancy.care tours flow Vacancy.care has an in-built flow for booking and completing service tours. There is a designated sequence for the flow, along with built-in time-saving and organisational features worth utilising. Tour automation sequence ...

Vacancy.care automation flows Automation design and templates Vacancy.care  has a number of automation processes going on in the background based on our suggested best practices for converting childcare enquiries into enrolments. These in-built pr...

How Vacancy.care is  structured    Families (*customers)    Vacancy.care  is structured around families.  Within Vacancy.care a f amily consists of - Parent (or parents)  profile    Child (or children)  profile    Opportunity - known as a lead W...

Families page Dashboard > Families An overview of all families stored within Vacancy.care . Families can be stored and accessed here, irrelevant of whether they have an enrolled child in the service or not. Icons used throughout Vacancy.care ...

The tasks and tours page Dashboard > Tasks The Vacancy.care tasks and tours page provides a complete list of all tasks and service tours, filtered into categories -  Future - Overdue - Completed - All.  Add a new task via the Create Task or Tour ...

Custom email templates Main menu > Campaigns > Email templates  A selection of basic - editable - templates have been pre-loaded into Vacancy.care covering a variety of subjects. Each template can be individually adjusted prior to sending. Some t...

The enrolled page Dashboard > Enrolled With multiple columns, the Vacancy.care enrolled page contains relevant, at-a-glance details on each family - and individual child - enrolled in your service. Confirm start dates, the child's exact age (years...

Vacancy.care's customer user guide With multiple ways of accessing many of the Vacancy.care features, we’ve put together an overview of the key features, plus simple guidance and a brief overview. Let's get you started! Dashboard   The  dashboard ...

Vacancy.care f eatures comparison  Features offered within Vacancy.care -  free model versus premium  models. Vacancy.care offers both a free and premium model of our occupancy and sales solution. The same great system, with extra features availab...

Marketing campaigns in Vacancy.care Main menu > Campaigns > Campaigns  Creating a campaign (or marketing campaign), which targets certain families, is simple.   Begin by compiling a target list of the families you wish to direct the campaign to.  ...

Vacancy.care - new features and updates Released updates and improvements, plus new features added to Vacancy.care. Update - 17 Sept, 2020  Tasks   No show option added to tasks status A no show option has been added as a task status for tours, ...

Website plug-ins Vacancy.care offers a selection of plug-ins - or features - that can easily be added to your service website. Designed to enrich the Vacancy.care  experience and make the task of finding care simpler for families visiting your web...

Best practices > utilising the family portal   Want to get the most out of Vacancy.care? More benefits with less work...? Follow these best practice guidelines.   Linked to Occupancy Vacancy.care is a family portal that will save you time and ef...

Room ratio maximiser  Main menu > Vacancy > Room ratio maximiser   The room ratio maximiser coordinates vacancies in an early childhood service, allowing those vacancies to be offered to enrolled children in other rooms at the service, while still...

Childcare calculator  Main menu > Website features > Childcare calculator   The Vacancy.care childcare calculator cleverly calculates both the childcare fees you pay (weekly, quarterly and annually) for your child, or multiple siblings, as well as...

Automation features Automated features are b uilt-in to Vacancy.care to help you work more efficiently and lessen your workload. Features including - Offers   Offers of care can be generated and sent from within Vacancy.care .  - Once an initial...

Shortcuts and tips within Vacancy.care Want to save a bit of time? Get things done a little quicker. Read on! Add a family!    There's a quick link to add new family  into Vacancy.care directly from the dashboard. Look for the white buttons at the...

You can target parent leads from specific suburbs close to your centre.  To pick and choose the suburbs where you want your parent leads to come from, follow these steps: 1. Click on the horizontal bar menu at the top left corner. 2. Select Servic...

Do you want to access your Vacancy.care CRM account but have forgotten your password? Here are the steps to reset your password.  From Vacancy.care CRM  login page 1. Click on Forgot Password link. 2. Enter your email address into the User Name an...