Families + Children

Help setting up families, adding children and related features.

Adding, or creating, a family profile

Adding, or creating, a family profile in Vacancy.care Dashboard > + New Family Families are the lynchpin of Occupancy CRM . Made up of parents, children and opportunities, e verything revolves around family profiles. Store everything in one conv...

Adding a child

Adding a child in Vacancy.care Dashboard > Families If a family is already saved in Vacancy.care and you wish to add a child. Start at the families page. If the family does not yet exist in Vacancy.care see  Add a family in Vacancy.care . 1. From ...

Adding a new lead

Adding a new lead (or opportunity) in Vacancy.care Dashboard > Families Leads - or opportunities - are assigned to individual children. They move through the sales funnel - ideally to become enrolments. If a parent and child is already saved in Va...

Emailing and tracking

Emailing and tracking through Vacancy.care Dashboard > Families  Emailing via Vacancy.care is simple and there's an added advantage.... every message you send is securely stored within a family's profile. Accessible whenever you need to refer to p...

Utilising SMS

Utilising SMS through Vacancy.care Dashboard > Families  Contact families by SMS via Vacancy.care.  Every message sent is stored within a family's profile - available historically at any time. Accessed from the dashboard, select Families from the ...

Importing a current waitlist

Importing a current waitlist Got a current waitlist you'd like to import?   We can help!   We can import your waitlist for you, to give you a head start using Vacancy.care.    Please email your list through to support@vacancy.care for us to assi...

Importing current families and leads

Importing current families and leads So you've got enrolled families.  You have a list of leads. You really want to get stuck in using Vacancy.care ... but just have no time to load everything in? We can help!   We can import everything for you! Y...

Best practices > relevant contact details

Best practices > relevant contact details  Want to get the most out of Vacancy.care? More benefits with less work...? Follow these best practice guidelines.   When initially adding contact details into Vacancy.care for a family, be sure to include...

Best practices > utilising the family portal

Best practices > utilising the family portal   Want to get the most out of Vacancy.care? More benefits with less work...? Follow these best practice guidelines.   Linked to Occupancy Vacancy.care is a family portal that will save you time and ef...

Best practices > collect regular feedback

Best practices > collect regular feedback from enrolled families with satisfaction surveys  Want to get the most out of Occupancy Vacancy.care? More benefits with less work...? Follow these best practice guidelines.   Requesting f eedback from you...

Best practices > family reviews are a great marketing tool!

Best practices > family reviews are a great marketing tool! Want to get the most out of Vacancy.care? More benefits with less work...? Follow these best practice guidelines.   Vacancy.care  provides you with the means to gather reviews from your f...

The Families page

Families page Dashboard > Families An overview of all families stored within Vacancy.care . Families can be stored and accessed here, irrelevant of whether they have an enrolled child in the service or not. Icons used throughout Vacancy.care ...

Best practices > corresponding with families

Best practices > corresponding with families through Vacancy.care  Want to get the most out of Occupancy Vacancy.care? More benefits with less work...? Follow these best practice guidelines.   In an ideal world, all correspondence with families wo...