Getting Started

47 articles

  • Get started... in three simple steps.
  • Customer user guide
  • How Vacancy.care is structured
  • What is the Sales Funnel?
  • Building your Waitlist
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Your Vacancy.care

24 articles

  • Streamlining the offer-and-acceptance process
  • Vacancy.care offers flow
  • The waitlist.
  • Best practices > gather feedback after a servic...
  • Best practices > collect regular feedback
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Integrations

1 article

  • Integrating your Gmail account
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FAQ's

19 articles

  • iframe customisation
  • Security access to accounts
  • The dollar value of an opportunity
  • SMS Packs
  • Occupancy CRM Newsletter
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New Family Leads

2 articles

  • New family leads service
  • Childcare news
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Best Practices Guide

19 articles

  • Best practices > setting up the contact form
  • Best practices > utilising website plug-ins
  • Best practices > setting up the enquiry form
  • Best practices > adding families to your waitli...
  • Best practices > confirming your waitlist via i...
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Accounts & Administration

5 articles

  • Advanced account set-up
  • How do I add an extra admin user to my CRM acco...
  • Basic account set-up
  • Vacancy.care features comparison
  • Forgot your Vacancy.care CRM Password? Here's H...
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Families + Children

13 articles

  • Adding, or creating, a family profile
  • Adding a child
  • Adding a new lead
  • Emailing and tracking
  • Utilising SMS
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Leads (Opportunities)

7 articles

  • Adding a new lead
  • What is the Sales Funnel?
  • Importing current families and leads
  • Best practices > updating the stage of a lead
  • Best practices > future opportunities
View all 7 articles

Tasks

7 articles

  • How to create a task
  • My open tasks panel
  • The tasks funnel
  • Best practices > updating a task status
  • The tasks and tours page
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Waitlist + Enquiries

9 articles

  • Building your Waitlist
  • How the Smart Wizard can help you allocate your...
  • Importing a current waitlist
  • Best practices > adding families to your waitli...
  • Best practices > confirming your waitlist via i...
View all 9 articles

Tours

9 articles

  • Best practices > setting calendar availability
  • Book a service tour
  • Best practices > gather feedback after a servic...
  • Best practices > embed a tour booking link in y...
  • Send a tour booking link to a family
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Video Tutorials

1 article

  • Getting Started: Video Tutorials
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Offers

2 articles

  • Vacancy.care offers flow
  • Streamlining the offer-and-acceptance process
View all 2 articles

Website Plug-ins

10 articles

  • Website plug-ins
  • Childcare calculator
  • Best practices > setting up the enquiry form
  • Best practices > setting up the waitlist form
  • Best practices > utilising the family portal
View all 10 articles

Templates

4 articles

  • Automation templates
  • Custom email templates
  • Marketing campaigns
  • Email templates
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Onboarding videos

9 articles

  • How to Update Pricing and Daily Rate
  • Adding a Group on VacancyCare CRM
  • Adding a Program
  • How to Create an Email Campaign
  • Setting up your Auto Response Email
View all 9 articles